Piano

Subsets supports syncing data to Piano using the Update user /publisher/user/update API endpoint.

The following four Custom Fields in Piano ID will be created:

{
  'subsets_experiment_id',
  'subsets_experiment_added_at',
  'subsets_experiment_name',
  'subsets_subscriber_churn_risk',
  'subsets_experiment_assignment'
}

Setup guide

Provide the following for both your production and sandbox environments.

1. Share the Application Id and API Token from your Piano dashboard.
2. Share your base urls (eg. api.piano.io, sandbox.piano.io).
3. Add the Custom Fields specified in Custom Fields.

Custom Fields

Please add the following custom fields for users (https://docs.piano.io/custom-fields-in-piano-id/#createfields).

Field Id	Title	FieldType	Description
subsets_experiment_id	Subsets Experiment Id	text	Indicates the contact is selected to participate in a Subsets retention experiment. The experiment id is provided when creating an experiment in Subsets platform.
subsets_experiment_added_at	Subsets datetime for when the subscription was added to the experiment	date	Indicates the date and time the contact was selected to participate in a Subsets retention experiment.
subsets_experiment_name	Subsets experiment name.	text	Subsets descriptive name of experiment.
subsets_subscriber_churn_risk	Subsets probability subscriber will churn within 30 days.	number	Subsets probability subscriber will churn within 30 days.
subsets_experiment_assignment	Subsets Experiment Treatment or Control assignment	text	Indicates if the subscriber is in the experiments treatment or control group.